The acceptor must observe the customer signing the Cheque. If the signatures are a reasonable match, the Cheque should be accepted. The date, in the upper right-hand corner, should be filled out upon use, just like a personal cheque. Normally, there is no fee when you use Travellers Cheques to pay for goods and services at shops, restaurants, and hotels.
Some establishments primarily outside of the U. They will provide you with step-by-step instructions for reimbursement. Remember to keep a record of all the Travellers Cheques serial numbers in a safe location separate from your Cheques. They will assist you with step-by-step instructions for replacing your Cheques. To find a Customer Service Centre, visit www. In the event that you lose your passport, you should phone an American Express Travellers Cheque Service Centre as soon as possible.
Our representatives will provide you with the phone numbers for the nearest consulate or embassy. They can also arrange an appointment for you, where possible, provide advice on procedures or provide documents and passport requirements needed to have your passport replaced and re-issued. In certain countries, you may have access to a passport-expediting agency to speed the re-issue process along.
If you are unable to find or visit a nearby location to redeem your Travelers Cheques please call Customer Service on or find the contact number for your current location. Alternatively you can Email us by registering for our secure Email service. Redemption of your Travelers Cheques directly with American Express may take longer than 30 days, depending on the circumstances of the request.
There may be restrictions on the currency and method of redemption and the value of Travelers Cheques that can be directly redeemed. Simply present the Cheque at the exchange or merchant location. Make sure the acceptor watches while you countersign the Cheque on the lower signature line. Photo identification may be required.
We strongly recommended you retain and carry your original purchase receipt with you when you travel. Commission charges may apply and can vary by country or exchange partner. Exchange limits may apply due to local regulations and exchange policies. What happens if I sign my Travelers Cheques in the wrong place, or if my signatures don't match? Acceptance of Travelers Cheques is based on the acceptor watching the customer sign the Cheque on the lower signature line, and then comparing that signature with the original signature on the upper signature line.
The acceptor must observe the customer signing the Cheque. If the signatures are a reasonable match, the Cheque should be accepted. Photo identification may be required at the discretion of the Acceptor. Before you travel we recommend that you find the most convenient Travelers Cheque exchange locations using the ' Find Exchange Locations ', along with any information about fees that they have shared with us.
What should be done with a deceased person's unused Travelers Cheques? A refund can be arranged for the unused Travelers Cheque to the next of kin or beneficiary. Please call Customer Services on or find the contact number for your current location. Lost or stolen Travelers Cheques may be refunded.
For other questions regarding Travelers Cheques, please call Customer Services on or find the contact number for your current location. Following are the terms and conditions for obtaining a refund for lost or stolen Travelers Cheques. Read this Agreement carefully. Alternatively you can Email us by registerring for our secure Email service. You can call customer service on Alternatively, you can find additional contact numbers below based on your location.
Travelers Cheques are backed by American Express For more than a century our Travelers Cheques have helped travellers protect their money. Travelers Cheques never expire Unused Travelers Cheques can be used for future trips or redeemed. Redeeming your Travelers Cheques 1. Deposit your Travelers Cheques with your bank Some banks allow account holders to deposit Travelers Cheques - including foreign currency Travelers Cheques - to their bank account.
Exchange your Travelers Cheques for Local Currency Travelers Cheques are welcomed at thousands of locations worldwide Exchange fees may apply. Redeem Online-Opens in new window Redeem Online. Alternatively you can also call American Express customer service on to register a redemption claim. Never expire. Travelers Cheque Service Centre. How to use Travelers Cheques 1.
Sign As soon as possible, sign your name on the upper signature line to help protect yourself in case of loss or theft. Record Write down your serial numbers and keep them with you when you travel, separated from your Travelers Cheques. Protect Safeguard your Travelers Cheques as you would cash. Use To redeem, sign your Travelers Cheque on the lower signature line in front of the person accepting your Cheques.
Locate serial numbers Have the serial numbers for your lost or stolen Cheques on hand when you call. Call Call an American Express Travelers Cheque Customer Service Centre on or find the contact number for your current location as soon as possible to report the loss and open a claim. Receiving your refund If your claim is approved we will help determine the best way for you to obtain a refund. Where do I sign my Travelers Cheques? How do I cash Travelers Cheques?
Travellers' cheques are sold by banks and agencies to customers for use at a later time. Upon obtaining custody of a purchased supply of traveller's cheques, the purchaser immediately signs each cheque.
The purchaser also receives a receipt and other documentation that should be kept in a safe place other than where they carry the cheques. Traveller's cheques can usually be replaced if lost or stolen, assuming the owner still has the receipt issued with the purchase of the cheques showing the serial numbers allocated. To cash a traveller's cheque to make a purchase, the purchaser would, in the presence of the payee, date and countersign the cheque in the indicated space.
Traveller's cheques do not expire, so unused cheques can be kept by the purchaser to spend at any time in the future. The purchaser of a supply of traveller's cheques effectively gives an interest-free loan to the issuer, which is why it is common for banks to sell them "commission free" to their customers. A payee receiving a traveller's cheque would follow its normal procedures for depositing cheques into its bank account: usually, endorsement by stamp or signature and listing the cheque and its amount on the deposit slip.
The bank account will be credited with the amount of the cheque as with any other negotiable item submitted for clearance. In the United States , if the payee is equipped to process cheques electronically at point of sale see: Check 21 Act , they would still take custody of the cheque and submit it to a financial institution, particularly to avoid any confusion on the part of the purchaser. The widespread problem of counterfeit traveller's cheques has caused a number of businesses to no longer accept them or to impose stringent safeguards when they are used.
It is a reasonable security procedure for the payee to ask to inspect the purchaser's picture ID ; a driver's license or passport should suffice, and doing so would most usefully be towards the end of comparing the purchaser's signature on the ID with those on the cheque. The best first step, however, that can be taken by any payee who has concerns about the validity of any traveller's cheque, is to contact the issuer directly; a negative finding by a third-party cheque verification service based on an ID cheque may merely indicate that the service has no record about the purchaser to be expected, practically by definition, of many travellers , or at worst that they have been deemed incompetent to manage a personal chequing account which would have no bearing on the validity of a traveller's cheque.
Some purchasers have found the process of filing a claim for lost or stolen cheques is cumbersome, and have been left without recourse after their cheques were lost or stolen. The widespread acceptance of credit cards and debit cards around the world starting in the s and s significantly replaced the use of traveller's cheques for paying for things on vacation.
In , American Express released the American Express Travelers Cheque Card , a stored-value card that serves the same purposes as a traveller's cheque, but can be used in stores like a credit card. It discontinued the card in October A number of other financial companies went on to issue stored-value or pre-paid debit cards containing several currencies that could be used like credit or debit cards at shops and at ATMs, mimicking the traveller's cheque in electronic form.
One of the major examples is the Visa TravelMoney card. From Wikipedia, the free encyclopedia. Medium of exchange that can be used in place of hard currency. This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Money portal Numismatics portal. See also American and British English spelling differences. Archived from the original on October 15, Competition Commission.
Archived from the original PDF on Retrieved Archived from the original on March 3, American Express. Retrieved July 17, Retrieved January 3, Ameriprise Financial First Data Corp. Henry Wells William Fargo J. Fargo Howard L. Clark Sr. Ralph Reed James D. Gerstner Jr. Sanford I. Miller Frank Popoff Robert D. By Post: Complete an encashment form and send it to our Peterborough office. Encashment form If you are making a claim using a Power of Attorney or making a deceased claim, then the link to our encashment form can be used.
If you would like the encashment form sent to you in French, German, Japanese, or Portuguese, please contact us so that we can send this by email to you. To give you an indication of the rates that may be applied to your encashment please see the below table that shows the rates that would be used for any encashments processed today. By email: tcassistance travelex.
Get help with your Amex Travelers Cheques and find answers to common questions including how to redeem and exchange your cheques. Travelers Cheques Service Centre. Get help with your Amex Travelers Cheques and find answers to common questions including how to exchange your cheques. The traditional purchase fee for travellers cheques is 1%, although some agencies charge more. Shop around before buying; your bank or credit union may offer.