Does that fix the problem outlined above — nope — but the steps above do. Go figure. As far as Bluetooth technology is concerned, there is no requirement for the device, such as a keyboard, to have any settings that might need resetting. When you make a pairing between a device and its host computer, it is the host the remembers the pairing by noting the hardware identifier supplied by the device during the pairing process.
I spent a fair amount of time trying to resolve this problem for myself, digging through plenty of irrelevant articles before I found what I was looking for. None of them suggested that there was an official, documented or even undocumented way of doing a reset on an Apple keyboard. This is a bit of a last resort, and will affect other Bluetooth connected devices, including your Bluetooth keyboard and mouse, which may have been working fine.
NB: This will remove all existing pairing information for Bluetooth devices , so each will need to be reconnected. You need to have the Bluetooth icon showing in the menu bar. But please, help humanity by taking the time to describe your actual problem, otherwise how on earth is anyone expected to help you. Lets see what happens. This was very helpful! Thank you. I have an older Apple wireless keyboard with circle power button and it was not was not working with the newest macOS Catalina.
I reset the Bluetooth device firmware as suggested in this article above and am now typing from that very same keyboard. Thank you! Make sure that the keyboard is unpaired from any other device, and carefully follow the instructions regarding holding down the power button. Thank you Dave. Just wanted to add, even though this article is from , it solved my keyboard issue.
My wireless Apple keyboard suddenly started draining batteries at an alarming rate. After doing this my keyboard drains batteries at the normal rate to be honest it seems better than before. Thank you very much for this thorough explanation!
Keeping the button pressed was the trick for me. I got my keyboard connected. Your email address will not be published. Skip to content. Share this: Share. Cinderford to Sugar Loaf. Safari on iOS — Typing or tapping in address bar causes crash. Pingback: How to reset Magic Keyboard? If your iMac's Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on:.
After your device is on, go back to the Bluetooth preferences panel and see if it's connected. If your keyboard is searching for your computer but not connecting, Control-click on your keyboard in the list of devices and select Connect if your device isn't listed, skip ahead to step five below. If the batteries in your keyboard are getting low, you may have some performance problems, or it can stop your keyboard from connecting.
You can also see the battery level of any of your connected devices by clicking on the Bluetooth icon in the menu bar and hovering over the device you're interested in. If the battery is low, you should replace or charge it. Some macOS accessibility features can interfere with normal keyboard operation. This option allows you to control the mouse using keyboard keys, resulting in a number of keys possibly not working.
Next, click on Keyboard in the left sidebar, select Hardware , and make sure that Enable Slow Keys is also unchecked. When enabled, this requires you to hold keys for longer to register as a press. If your Apple wireless keyboard is still not working or not connecting, you can try to remove and re-pair it with your Mac. In the Bluetooth preferences panel, make sure that Bluetooth is enabled. Mouse over your keyboard in the list of devices, and click on the X at the right side of the entry.
A warning will appear, telling you that you may need to re-pair your device next time you use it. Click Remove. Now turn off your keyboard and turn it back on again. The indicator light should start blinking. Follow the instructions to pair your keyboard. If your Mac mini or iMac keyboard is not working, and it's connected via USB, complete the following steps to diagnose and solve the problem:. Unplug your keyboard from the current USB port and try another one.
If it works, you can try it in the original port again. From the Apple menu found at the top-left of the screen , click About This Mac. Then click the System Report button. If your computer has detected the keyboard, you'll see Apple Keyboard listed under one of the USB ports. If this solves the problem, it's possible that your computer is recognizing a Bluetooth keyboard and prioritizing it over your USB keyboard. The same accessibility features we mentioned earlier can affect wired keyboards too.
Make sure that Enable Mouse Keys is unchecked. Click on Keyboard in the left sidebar and make sure that Enable Slow Keys is unchecked under Hardware , too. Try plugging your keyboard into one end of this cord with the other end going into your computer.
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